How do I email MSC direct customer service?{MSC Cruise Customer Service}

How do I email MSC direct customer service?{MSC Cruise Customer Service}


To order a special part number, requests should be called in to Customer Care at 1-800-950-4401 or emailed to customercare@mscdirect.com. This method is ideal for non-urgent concerns like refund requests, itinerary questions, or onboard service feedback. MSC typically replies within a few business days. For faster help, consider calling their customer service line or using the live chat option on their official website.